Debt Collection Solutions designed to Maximise Net Return

Tailored solutions to 8 industry segments

Utilities

Austral is familiar with the variable size and nature of different bodies including water, electricity and telecommunications. 

We attribute our success in the utility sector to a number of factors, including; our philosophy and focus on results, swift action, responsiveness and compliance. 

 Employees are required to undergo mandatory compliance training, ensuring that all aspects of the Privacy Act are understood and dealt with. Clients can therefore be assured of quality contact with each debtor.

Austral’s ability to communicate effectively and sensitively with a wide range of debtors from diverse backgrounds has proven an invaluable tool in our processes.

Austral is highly experienced in the collection of utility related debts.